Business Document Imaging

Millions of documents, e-mails, memos, charts, and Web pages, not to mention the tacit information that employees possess, remain undiscovered and their potential untapped. Organizations that let such valuable information languish are in danger of missing competitive opportunities or even losing the information forever.

Employees duplicate existing work because they are not aware of prior efforts by others or concurrent projects with overlapping goals. New employees often don’t know where to look for information or who to turn to for answers. Customers make decisions to buy elsewhere. Partners miss strategic opportunities – all because they couldn’t find relevant information when they needed it.

Hummingbird Enterprise KM – The Basis for Sound Knowledge Management Strategies
Hummingbird Enterprise KM is a complete information search and categorization solution, It allows organizations to harness the collected knowledge assets from a single, logical point of access. Hummingbird Enterprise KM provides the ability to use organizational information to create real world business solutions, gain competitive advantage, and improve profitability by reducing time to knowledge discovery.

Hummingbird Enterprise KM is an integral component of the Hummingbird Enterprise ECM platform that dramatically improves the way organizations manage their knowledge assets. It allows users to conduct single, unified searches across multiple structured and unstructured information sources including document and records management systems, Lotus Notes, Microsoft Exchange, Web sites, file repositories, and data sources like relational databases to provide a truly amalgamated result set. Intuitive interfaces allow information to be “virtually” organized through knowledge maps and taxonomies while agents continually mine and deliver new information as it is generated. Users can even search from within Microsoft Outlook, enabling them to conduct comprehensive knowledge work without having to leave the familiar and intuitive work environment they use most.

Hummingbird Enterprise — KM Checklist

True unified search across both structured and unstructured content sources Preview documents via summaries to quickly determine relevance Provide a business view of indexed information via Knowledge Map without replicating data or moving files Discover automatically classified information through taxonomies Provide search capability seamlessly where users work the most with out-of-the-box client interface for Microsoft Outlook Ensure secure retrieval across all information sources Search using natural language without the need for complex search syntax Use search agents automatically get the most up-to-date information from specific information sources Pinpoint relevant information quickly through statistical relevance ranking, result list clustering, and highlighting of search terms within documents in all supported formats Support for UNICODE means you can index and search Chinese, Arabic, English, French, German, Italian, Japanese, Korean, Spanish and many other languages and encodings